Frequently asked questions

Do I need an account to book?

Yes. You must create or sign in to your account before completing a reservation. This helps you manage your bookings and access your travel information at any time.

How do I pay?

All bookings are paid by bank transfer. After confirmation, you'll will receive all payment details and a unique reference on your booking page. Your booking is held for 48 hours pending payment.

Can I cancel?

Yes — you can cancel free of charge until payment is received. After payment, the cancellation policy applies.

When will I receive my confirmation?

Immediately on screen, plus by email within minutes.

Is my data safe?

All connections are encrypted, and we comply with GDPR. We never share your personal data with third parties without consent.